Last Updated: February 16, 2026

At Elorah Homes, we value your privacy and comply with the Nigeria Data Protection Act (NDPA) 2023 and NDPC regulations. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, app, or services.

1. Information We Collect

• Personal Data: Name, email, phone, and booking preferences.

• Usage Data: IP address, browser type, pages visited, and device info.

• Cookies: We use cookies for site functionality, analytics (e.g., Google Analytics), and targeted ads. Manage them via browser settings.

We collect this to process bookings, improve services, and prevent fraud.

2. How We Use Your Data

• Fulfill bookings (e.g., share ID with hosts for verification).

• Send confirmations, updates, and marketing (opt-out anytime).

• Analyze trends for better listings.

• Comply with laws (e.g., KYC for anti-money laundering).

3. Sharing Your Data

We share only as needed:

• With property hosts for bookings.

• Service providers (e.g., payment processors like Paystack, Flutterwave).

• Authorities if required by law.

• No sale of data to third parties.

4. Data Security

We use encryption (SSL), firewalls, and access controls. However, no system is 100% secure – report breaches to us immediately.

5. Your Rights

Under NDPA:

• Access, correct, or delete your data.

• Object to processing or withdraw consent.

• Portability (e.g., download your data).
  Email info@elorahhomes.com with requests. We’ll respond within 30 days.

6. Data Retention

We keep data for 5 years post-booking for legal reasons, then securely delete it.

7. International Transfers

Data may be processed outside Nigeria (e.g., cloud servers). We ensure equivalent protections.

8. Children’s Privacy

Our services are for adults 18+. We do not knowingly collect children’s data.

9. Changes to Policy

We’ll notify you of major updates via email or site notice.

Questions? Contact our Data Protection Officer at info@elorahhomes.com.